ATLANTA - Mar 29, 2007
Infor today announced it has won ISM’s 2007 “Top 15” award for its customer relationship management solution, Infor CRM. For the third consecutive year, ISM, a strategic advisor of CRM and Real-Time Enterprise initiatives, has chosen Infor’s solution for the CRM Enterprise Software Award.

Infor CRM is a comprehensive, market-leading solution for integrated marketing, sales, service and analytics, focused on meeting the business-specific needs of customers.

Infor was evaluated against competitors according to 217 selection criteria, including 110 business functions, 49 technical features, 36 implementation capabilities, five real-time criteria and 17 user-support features.

“The Top 15 CRM Awards serve as the industry benchmark for leadership in customer relationship management,” said Barton Goldenberg, founder and president of ISM. “Following our rigorous testing, Infor CRM clearly measured up to our strict standards for excellence in customer relationship management functionality.”

“Our company, technology and customers continue to be recognized by independent industry observers for the rapid, substantial and quantifiable impact our solutions have on the customer experience and bottom-line business performance,” said Gregg Monastiero, senior VP Strategic Solutions, Infor. “Infor will continue to demonstrate industry leadership in CRM through innovation, customer responsiveness, and a steadfast commitment to delivering measurable results.”

Designed to provide unparalleled customer experience across multiple business units and channels, Infor CRM integrates customer information from multiple enterprise systems into a single view. Infor CRM drives innovation, competitive advantage and increased profitability by focusing on the customer experience to increase the effectiveness of marketing campaigns and sales success.